The following terms and conditions shall apply in respect of driving tuition provided by Shamrock Driving School. Shamrock Driving School reserves the right to amend their Terms and Conditions without notice but the current version of their Terms and Conditions will always be available to view on the Shamrock Driving School website (www.shamrockdrivingschool.co.uk).

1. Licence & Test Fees. Driving licence and driving test fees are additional to lesson fees and are payable by the Customer to DVLA and the Driving Standards Agency (DSA) respectively. The Customer shall include Gary Fossey's ADI Number (available on request) on the practical driving test application form.
2. Driving Licence, Eyesight & Fitness to Drive. The Customer shall be responsible for ensuring they hold a current, valid driving licence and that they can read a new style number plate (eg AB55ABC) from 20.5M. The Customer shall take note of medication they are taking that may affect their ability to drive safely and advise Shamrock Driving School accordingly.
The Customer shall be responsible for ensuring that they are fit to drive (eg in accordance with legal and medical requirements, not under the influence of drugs or alcohol, etc). Shamrock Driving School shall have the right to cancel any lesson if, in their sole opinion, the Customer is not in a fit state to drive. At Shamrock Driving School's sole discretion, a cancellation fee may be charged and such cancellations may count under the provisions of General Condition 6.
3. Payment. Payment for advance block bookings (including but not limited to Intensive Courses) shall be payable by the Customer at the time of booking. Payments for advance block bookings are valid for 6 months after which time they will be non-refundable (the provisions of Condition 6 shall additionally apply). Payment on a lesson by lesson basis will be payable by the Customer at the start of each lesson. Payment will be by cash or cheque (payable to "Shamrock Driving School"), supported by a valid bank card.
4. Use of Driving School Car for Tests. Shamrock Driving School will advise when the Customer is ready to apply for and take the practical driving test. Use of the driving school car for practical driving tests is at Shamrock Driving School's sole discretion.
5. Intensive Courses. Shamrock Driving School will advise as soon as reasonably practicable in the event that the Customer will not be ready to take the practical driving test following the course. The Customer will lose their test fee if they do not provide notice of postponement / cancellation in accordance with DSA Terms and Conditions.
6. Cancellation by Customer.
a. Non-Intensive Courses. Lesson fees shall be payable where less than 24hrs notice of cancellation is provided by the Customer subject to a sliding scale of £5 for the first such cancellation, £10 for the second, £15 for the third and full lesson fee thereafter. Cancellation arrangements for driving tests are as per DSA Terms and Conditions.
b. Intensive Courses. Cancellation notice shall be sent by the Customer by recorded post in writing to be received by Shamrock Driving School no less than 14 days prior to the Intensive Course start date. Shamrock Driving School address is 54 Blease Close, Staverton, Trowbridge, Wiltshire, BA14 8WD. Intensive Courses will be charged for in full if cancelled with less than 14 days notice. Cancellation arrangements for driving tests are as per DSA Terms and Conditions.
7. Cancellation / Rescheduling by Shamrock Driving School. Practical driving test bookings shall take priority over other lessons and lessons may be rescheduled to allow for another Customer's practical driving test. Shamrock Driving School will provide notice to the Customer at the earliest reasonable opportunity and reschedule the lesson to the earliest mutually agreeable opportunity.
Unless as the result of unforeseen and/or unavoidable circumstances (eg illness, car breakdown, dangerous weather conditions, etc) or action/inaction by the Customer and subject to the provisions of the foregoing paragraph and/or General Conditions 4 and/or 5 above, which take precedence, Shamrock Driving School will not cancel or rearrange lessons and/or practical driving tests without the Customer's agreement. In the event of unforeseen and/or unavoidable circumstances, Shamrock Driving School reserve the right to make alternate arrangements (eg alternate professional driving instructor, alternate dual controlled car which may or may not be similar to the usual driving school car, etc) or provide lesson cancellation notice to the Pupil as soon as possible and reschedule the lesson to the earliest mutually agreeable opportunity. No cancellation charges will be payable by the Customer in respect of such cancellations and Shamrock Driving School will refund any unavoidable actual DSA practical driving test fee which is not refundable to the Customer by the DSA. The Customer shall be responsible for cancelling or rearranging any practical driving test and, whenever possible, avoiding loss of the test fee.
Shamrock Driving School shall not be liable for any consequential losses (eg lost income, child care, etc) as a result of cancelling or rearranging any lessons or driving tests.
8. Cancellation by DSA. In the event of late notice (ie less than 24hrs notice) cancellation of a practical driving test by the DSA the applicable lesson fees will remain payable to Shamrock Driving School. It may be possible for the Customer to reclaim some if not all of this fee from the DSA (DSA terms and conditions apply).
Whilst Shamrock Driving School will make every effort to ensure the vehicle supplied for test is fully roadworthy and complies with all legal requirements at the start of the practical driving test, they shall not be held responsible for any vehicle failure which occurs during the test (eg electrical or mechanical fault, puncture, etc). In such circumstances Shamrock Driving School will refund the actual DSA practical driving test fee together with the actual fees paid for driving lessons on the day of the practical driving test. Shamrock Driving School shall not be liable for any consequential losses.
9. Punctuality. Shamrock Driving School will normally wait for up to 15 minutes, depending on the subsequent lesson, before the lesson is abandoned and the lesson fee becomes due for payment in accordance with General Condition 6. Any waiver is at Shamrock Driving School's sole discretion. A reciprocal waiting time shall be necessary if Shamrock Driving School is delayed. The delayed party shall endeavour to contact the other (Shamrock Driving School Mobile 07939058851) if they expect to be delayed. Any lesson time lost as a result of Shamrock Driving School being delayed will be made up either at the end of the lesson, if possible, or at a later date by mutual agreement.
10. Training Location. Shamrock Driving School shall determine the location of driving lessons which, in the interest of Customer and public safety (eg initial novice driver lessons, initial assessment lesson for more experienced drivers, etc), may result in the driving instructor driving the Customer to and from the training location. Any such journey time will form part of the lesson as paid for.
11. Footwear. Customers shall wear suitable footwear (eg not high heels/flip flop style/etc).
12. Fees & Special Offers. Shamrock Driving School reserve the right to amend tuition fees and/or withdraw special offers at any time. Fees and special offers may be subject to Specific Conditions which are additional to these Terms and Conditions but in the event of any contradiction the applicable Specific Conditions will take precedence.
13. Professional Qualifications, Memberships and Driving School Identity. Gary Fossey is a DSA Approved Driving Instructor (Car) who operates under the trading name of "Shamrock Driving School" and uses a comprehensively insured, dual controlled, identifiable training vehicle which is taxed and fully roadworthy. The aforementioned insurance covers the pupil whilst driving the vehicle when accompanied by a DSA Approved Driving Instructor or DSA Examiner. Gary Fossey is a registered Pass Plus Instructor, an Institute of Advanced Motorists (IAM) Registered Instructor and a member of the Driving Instructors Association (DIA) which provides members with £3M Professional Indemnity and £5M Public Liability Insurance.
14. Complaints Procedure. In the event of a complaint the Customer should initially contact Gary Fossey. Tel: 01225 764616 / 07939058851. Address: 54 Blease Close, Staverton, Trowbridge, Wiltshire, BA14 8WD.
15. Your Statutory Rights. Nothing in these Conditions will affect your statutory rights