The following terms and conditions shall apply in respect of driving tuition provided by Shamrock Driving School (including Theory Test training Workshops). Shamrock Driving School reserves the right to amend the Terms and Conditions without notice but the current version of the Terms and Conditions will always be available to view on the Shamrock Driving School website (www.shamrockdrivingschool.co.uk).

1. Licence & Test Fees. Driving licence and driving test fees are additional to lesson fees (except 30hr and 40hr Intensive Courses where the 1st Driving Standards Agency practical driving test is included in the fee) and are payable by the Customer to DVLA and the Driving Standards Agency (DSA) respectively. The Customer shall include Gary Fossey's ADI Number (available on request) in their practical driving test application.
2. Driving Licence, Eyesight & Fitness to Drive. The Customer shall be responsible for ensuring they hold a current, valid driving licence (not necessary to attend Theory Test Training Workshops) and that they can read a new style number plate (eg AB55ABC) from 20.5M. The Customer shall take note of medication they are taking that may affect their ability to drive safely and advise Shamrock Driving School accordingly.
The Customer shall be responsible for ensuring that they are fit to drive (e.g. in accordance with legal and medical requirements, not under the influence of drugs or alcohol, etc). Shamrock Driving School shall have the right to cancel any lesson if, in their sole opinion, the Customer is not in a fit state to drive. At Shamrock Driving School's sole discretion, a cancellation fee may be charged and such cancellations may count under the provisions of General Condition 6.
3. Payment. Advance Block Bookings (excluding Intensive Courses and via Paypal) shall be payable by the Customer at the time of booking or at the start of the first booked lesson by agreement with Shamrock Driving School. Paypal (when Paypal Fees may apply) (including Theory Test Training Workshops) shall be payable by the Customer at the time of booking. Intensive Courses a £100 Deposit is payable by cheque or Paypal at the time of booking with the balance being payable at the start of the first booked lesson (cancellation fees apply - see Condition 6b below). Payments for advance block bookings (including Intensive Courses and via Paypal but excluding Theory Test Training Workshops) are valid for 6 months after which time they will be non-refundable (the provisions of Condition 6 shall additionally apply). Lesson by Lesson basis (excluding via Paypal) will be payable by the Customer at the start of each lesson. Payment will be by cash or cheque (payable to "Shamrock Driving School"), supported by a valid bank card, or via www.shamrockdrivingschool.co.uk using Paypal (Paypal Fees will apply) .
4. Use of Driving School Car for Tests. Shamrock Driving School will advise when the Customer is ready to apply for and take the practical driving test. Use of the driving school car for practical driving tests is at Shamrock Driving School's sole discretion.
5. Intensive Courses. Shamrock Driving School will advise as soon as reasonably practicable in the event that the Customer will not be ready to take the practical driving test following the course. The Customer will lose the test fee if they do not provide notice of postponement / cancellation in accordance with DSA Terms and Conditions.
6. Cancellation by Customer.
a. Non-Intensive Courses. Lesson fees shall be payable where less than 24hrs notice of cancellation is provided by the Customer subject to a sliding scale of £5 for the first such cancellation, £10 for the second, £15 for the third and full lesson fee thereafter. The Customer will lose their test fee if they do not provide notice of driving test postponement / cancellation in accordance with DSA Terms and Conditions.
b. Intensive Courses. In the event of cancellation of an entire Intensive Course, cancellation notice shall be sent by the Customer by recorded post in writing to be received by Shamrock Driving School no less than 7 days prior to the Intensive Course start date. Shamrock Driving School's address is 34 Zander Road, Calne Wiltshire, SN11 9QS. If less notice of cancellation of an entire Intensive Course is given, the Customer will lose their £100 deposit. Cancellation by the Customer of individual lessons during the period of an Intensive Course will be charged according to a sliding scale of £5 for the first such cancellation, £10 for the second, £15 for the third and full pro-rata lesson fee thereafter, except where agreed otherwise with Shamrock Driving School. The Customer will lose their test fee if they do not provide notice of driving test postponement / cancellation in accordance with DSA Terms and Conditions.
c. Theory Test Training Workshops. Under the Distance Selling Regulations, there is a Statutory "cooling off period" of 7 days and during this time a Customer's course fee will be repaid where a Customer cancels. If a Customer cancels after this time they will lose the course fee, although Shamrock Driving School will offer an alternative date subject to availability.
7. Cancellation / Rescheduling by Shamrock Driving School. Practical driving test bookings shall take priority over other lessons and lessons may be rescheduled to allow for another Customer's practical driving test. Shamrock Driving School will provide notice to the Customer at the earliest reasonable opportunity and reschedule the lesson to the earliest mutually agreeable opportunity.
Unless as the result of unforeseen and/or unavoidable circumstances (eg illness, car breakdown, dangerous weather conditions, etc) or action/inaction by the Customer and subject to the provisions of the foregoing paragraph and/or General Conditions 4 and/or 5 above, which take precedence, Shamrock Driving School will not cancel or rearrange lessons and/or practical driving tests without the Customer's agreement. In the event of unforeseen and/or unavoidable circumstances, Shamrock Driving School reserve the right to make alternate arrangements (eg alternate professional driving instructor, alternate dual controlled car which may or may not be similar to the usual driving school car, etc) or provide lesson cancellation notice to the Pupil as soon as possible and reschedule the lesson to the earliest mutually agreeable opportunity. No cancellation charges will be payable by the Customer in respect of such cancellations and Shamrock Driving School will refund any unavoidable actual DSA practical driving test fee which is not refundable to the Customer by the DSA. The Customer shall be responsible for cancelling or rearranging any practical driving test and, whenever possible, avoiding loss of the test fee.
Shamrock Driving School shall not be liable for any consequential losses (eg lost income, child care, etc) as a result of cancelling or rearranging any lessons, driving tests and/or Theory Test Training Workshops.
a. Theory Test Training Workshops. In unforeseen, unavoidable and/or exceptional circumstances Shamrock Driving School may need to cancel a Theory Test Training Workshop. Shamrock Driving School will provide notice to the Customer at the earliest reasonable opportunity. In such circumstances Shamrock Driving School will offer an alternative date, subject to availability, or a refund limited to the fee paid by the Customer for the Theory Test Training Workshop.
8. Cancellation by DSA. In the event of late notice (ie less than 24hrs notice) cancellation of a practical driving test by the DSA the applicable lesson fees will remain payable to Shamrock Driving School. It may be possible for the Customer to reclaim some if not all of this fee from the DSA (DSA terms and conditions apply).
Whilst Shamrock Driving School will make every effort to ensure the vehicle supplied for test is fully roadworthy and complies with all legal requirements at the start of the practical driving test, they shall not be held responsible for any failure which occurs during the test (eg electrical or mechanical fault, puncture, etc). In such circumstances Shamrock Driving School will refund the DSA practical driving test fee together with actual fees paid for driving lessons on the day of the practical driving test. Shamrock Driving School shall not be liable for any consequential losses.
9. Punctuality (This Condition is not applicable to Theory Test training Workshops). Shamrock Driving School will normally wait for up to 15 minutes, depending on the subsequent lesson, before the lesson is abandoned and the lesson fee becomes payable in accordance with General Condition 6. Any waiver is at Shamrock Driving School's sole discretion. A reciprocal waiting time shall be necessary if Shamrock Driving School is delayed. The delayed party shall endeavour to contact the other (Shamrock Driving School Mobile 07939058851) if they expect to be delayed. Lesson time lost due to Shamrock Driving School being delayed will be made up either at the end of the lesson or a later date by mutual agreement.
10. Training Location (This Condition is not applicable to Theory Test Training Workshops) . Shamrock Driving School shall determine the location of driving lessons which, in the interest of Customer and public safety (eg initial novice driver lessons, initial assessment lesson for more experienced drivers, etc), may result in the Instructor driving to and from the training location. Any such journey time will form part of the lesson as paid for.
11. Footwear (This Condition is not applicable to Theory Test Training Workshops). Customers shall wear suitable footwear (eg not high heels/flip flop style/etc).
12. Fees & Special Offers. Shamrock Driving School reserve the right to amend tuition fees and/or withdraw special offers at any time. Fees and special offers may be subject to specific Terms and Conditions which are additional to these Terms and Conditions but in the event of any contradiction the applicable specific Terms and Conditions will take precedence.
a. Discounted price for Students only applies to Full-Time Students.
b. 30hr and 40hr Intensive Course fee includes 1st DSA practical driving test.
c. Prices for use of the Tarmaced Off-Road Facility in Chippenham only apply when lessons are taken at this facility. Standard learner lesson prices will apply where lessons are taken on public roads. Free pick up / drop off for lessons at the Tarmaced Off-Road Facility in Chippenham is only available in the Chippenham, Calne, Corsham and Melksham areas. Any professional support and /or counselling provided by Gillian Stone is free of charge.
13. Theory Test Training Workshops.
a. If a Customer doesn't pass their DSA Theory Test on their first attempt following attendance at a Theory Test Training Workshop they will be able to attend a further workshop, subject to availability, free of charge.
b. All training materials are the Copyright of Shamrock Driving School and shall not be copied, sold or reproduced in any way without written consent from Shamrock Driving School. Traffic Signs are Crown Copyright and may be produced free of charge and without having to seek permission, but must be reproduced accurately and not in a misleading context.
14. Professional Qualificaions, Memberships and Driving School Identity. Gary Fossey is a DSA Approved Driving Instructor (Car) who operates under the trading name of "Shamrock Driving School" and uses a comprehensively insured, dual controlled, identifiable training vehicle which is taxed and roadworthy. The aforementioned insurance covers the pupil whilst driving the vehicle when accompanied by a DSA Approved Driving Instructor or DSA Examiner. Gary Fossey is a registered Pass Plus Instructor, an Institute of Advanced Motorists (IAM) Registered Instructor, a Royal Society for the Prevention of Accidents (RoSPA) Gold Grade Advanced Driver (recognised as the highest driving award available to the public), abides by the DSA Code of Practice and is a member of the Motor Schools Association (MSA), which provides members with £3M Professional Indemnity and £5M Public Liability Insurance, and The DIDU Association.
15. Complaints Procedure. In the event of a complaint the Customer should initially contact Gary Fossey. Tel. 01249 821433 Mob. 07939058851. Address: 34 Zander Road, Calne, Wiltshire, SN11 9QS. Failing agreement or settlement reference may be made to the DSA.
16. Your Statutory Rights. Nothing in these Conditions will affect your statutory rights.